Bilingual Customer Experience Representative
Core
Bilingual customer support specialist resolving technical inquiries and guiding users on product setup for mechanical and electronic consumer goods.
Role type
Customer Experience Representative (Technical Support)
Builds
Customer trust and product adoption through effective troubleshooting and guidance
Domain
Consumer electronics / Home security (locks)
Deliverable
client delivery
Required skills
Bilingual French/English, technical troubleshooting, high-volume call management, product registration guidance, installation support, trend identification, multitasking, Microsoft Office proficiency, smart device usage
Preferred skills
3+ years customer service experience, 1+ years high-volume inquiry handling, high school diploma or GED, bachelor's degree, 55+ wpm typing speed
Sourced via lever · Listed on CareerPlan, which tracks 927,000+ jobs from 20+ sources.
