Bilingual Technical Customer Support Representative (Spanish speaking)

IE - Ireland - Dublin💼 Full-time💰 $31,200–$42,900🗓 2026-06-25 → 2026-09-26

Core

Bilingual technical support specialist for construction software, resolving customer inquiries via phone, web, chat, and email to ensure platform adoption and efficiency.

Role type

Bilingual Technical Customer Support Representative

Builds

Procore's construction management platform

Domain

Construction technology / SaaS

Deliverable

client delivery

Required skills

fluency in English and Spanish, problem-solving, multitasking, rapid continuous learning, attention to detail, collaboration

Preferred skills

experience in queue-based roles, retail, or customer support, self-starter mindset

Technologies

Procore software platform

Responsibilities

manage and address telephone, web, chat, and email inquiries; escalate complex client cases; maintain understanding of business model and system tools; convey company culture and values to clients

Seniority

Individual Contributor, entry to mid-level

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About Procore

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.