Commercial Sales Training & Onboarding Manager
Core
Lead training, onboarding, and Salesforce enablement programs to support consistent execution in a new commercial operating model.
Role type
Commercial Sales Training & Onboarding Manager
Builds
Learning infrastructure, practical tools, certification programs, and role-based onboarding processes for the global sales organization.
Domain
Life Sciences / Pharmaceutical Services / CDMO
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Sales training design, commercial enablement, Salesforce administration, onboarding program development, Lean methods, AI-enabled workflow simplification, data analysis for capability gaps, process ownership, competency definition
Preferred skills
Advanced degree, experience in matrixed environments
Technologies
Salesforce
Responsibilities
Own the commercial training and enablement function; Design, deliver, and maintain Salesforce training and certification programs; Develop and launch foundational and specialized sales training; Lead development of the new commercial onboarding process; Serve as the business process owner for the end-to-end commercial process; Guide the use of Lean methods and AI-enabled tools to simplify workflows; Use Salesforce data to identify capability gaps and prioritize improvements; Partner with Commercial Process and AI Workflow Specialist to translate process improvements into training plans; Collaborate with HR and commercial leadership to define role expectations and performance standards.
Seniority
Mid-Senior level, hands-on IC