Customer Value Lead
Core
Accelerate revenue growth by elevating value-selling excellence, automating the value process, and enabling sales teams through scalable tools and programs for retail lending.
Role type
Senior IC value-selling enablement lead
Builds
Automated ROI calculators, business case templates, self-service diagnostic tools, and scalable enablement programs for the lending sales organization.
Domain
Financial services / Retail lending technology
Deliverable
product features
Required skills
Value-selling methodologies, business case development, value storytelling, value quantification, scalable framework design, cross-functional alignment, product-to-outcome translation, C-level presentation, U.S. retail lending trends
Preferred skills
ROI calculator/financial model design, value automation program management, U.S. regional bank or lending technology provider experience
Technologies
None explicitly stated
Responsibilities
Own and evolve value-selling tools including automated ROI calculators and self-service diagnostic tools; Build scalable enablement programs empowering account executives to articulate value; Create repeatable value plays with lending-specific benchmarks and pre-built financial models; Develop enablement materials and deliver training on value discovery and automation tools; Provide coaching to sales executives on leading value discovery conversations; Support high-impact opportunities with tailored value propositions and bespoke ROI analysis; Partner with Sales Leadership to embed value positioning into deal strategy and territory planning; Produce executive-ready content including value frameworks and benchmark libraries; Create reusable qualitative and quantitative content for consistent value delivery.
Seniority
Senior, hands-on IC
