Inside Sales Supervisor
Core
Lead, coach, and develop an inside sales team to deliver exceptional customer experiences and meet sales goals for electric motors and generators.
Role type
Inside Sales Supervisor (hands-on leadership)
Builds
Inside sales team performance and customer service delivery
Domain
Industrial electro-electronic equipment (electric motors, generators, automation)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
people leadership, coaching, sales principles, customer service, process improvement, problem-solving, organizational skills, time management, Microsoft Office proficiency, technical aptitude for electrical/mechanical products
Preferred skills
finance-related experience, associate degree or equivalent education
Technologies
Microsoft Office
Responsibilities
Lead, coach, train, and develop members of the Inside Sales team; Manage team performance, workload, priorities, and sales goals; Provide ongoing feedback, mentoring, and performance support; Help interview, hire, onboard, and train new team members; Identify opportunities to streamline processes and eliminate non-value-added activities; Develop and implement tools, training, and standardized processes that improve team effectiveness; Remain actively involved in inside sales activities, including customer calls, quotations, pricing, ship dates, and order-related questions; Address employee concerns, resolve problems, and support a positive and accountable team environment; Keep the Inside Sales Manager informed of team performance, operations, and emerging needs
Seniority
Mid-level supervisor, hands-on leadership