HSC - Solution Center Manager
Core
Leading a sales support team to handle administrative services, serve customers, and support sales goals for a distribution company.
Role type
Solution Center Manager (Sales Support)
Builds
Sales support operations and customer service interactions
Domain
Industrial distribution / Hydraulic products
Deliverable
client delivery
Required skills
Team leadership and hiring, Inventory analysis, Workflow coordination, Goal setting and tracking, Safety compliance, Microsoft Office proficiency
Preferred skills
Industrial sales experience, Knowledge of hoses and thread configurations, Epicore P21 experience, Basic hydraulic knowledge, Bilingual (English/Spanish)
Responsibilities
Supervise, hire, train, and discipline the sales support team; Assist in servicing customers through product knowledge; Analyze inventory to increase turns and grow sales; Coordinate workflow and shift resources to support customers; Maintain audit and inventory performance at location; Monitor and identify opportunities to improve financial performance.
Seniority
Mid-level Manager