Key Account Director
Core
Lead a dynamic cross-functional team to drive growth and unlock partnership potential for top North American key accounts, serving as the execution leader for sales, marketing, eCommerce, and operations.
Role type
Senior Key Account Director (General Manager for account business)
Builds
Joint business plans, commercial & promotional strategies, and omni-channel growth initiatives for major retail partners.
Domain
Consumer Packaged Goods (CPG) / Retail / eCommerce
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Strategic planning, P&L management, cross-functional leadership, data-driven performance measurement, negotiation, long-term planning, inventory planning, critical thinking, omni-channel strategy
Preferred skills
eCommerce expertise, experience with large US/Canadian retailers, formal people leadership, ability to influence C-suite
Technologies
digital tools, data analytics platforms
Responsibilities
Define and deliver joint business plans; manage customer P&L and profitability; drive cross-functional collaboration and operational innovation; negotiate trade agreements; develop 3-5 year account vision; lead and coach high-performing teams
Seniority
Senior, hands-on IC with strategic oversight