Patient Services Associate - Health Connections - PT - Variable
Core
Non-clinical role managing high-volume incoming calls, paging critical patient care requests, coordinating physician transfers, and scheduling hospital discharge appointments.
Role type
Patient Services Associate (Administrative)
Builds
Patient care coordination and administrative workflows for Stormont Vail Health
Domain
Healthcare / Hospital Administration
Deliverable
dashboards & analysis
Required skills
Telephone triage, patient registration, data entry, appointment scheduling, transfer coordination, database management
Preferred skills
Healthcare experience, customer service experience
Technologies
EMSystem, Transfer Module, SharePoint
Responsibilities
Paging critical time-sensitive patient care requests, coordinating transfers from referring physicians, scheduling hospital discharge follow-up appointments, answering incoming calls and routing to appropriate staff, maintaining state-wide EMSystem bed status information, registering clients for health events.
Seniority
Individual Contributor, Entry to Mid-level