Disponent (m/w/d) Einsatzplanung Servicetechniker
Core
Planning and scheduling service technician deployments for a mid-sized company specializing in bulk material and fire protection technology solutions.
Role type
Operations dispatcher (service technician scheduling)
Builds
Deployment schedules and coordination of service/maintenance operations
Domain
Industrial equipment maintenance and service (bulk material technology, fire protection)
Required skills
Deployment planning, customer service, MS Office, DACH region communication, tool management, vendor coordination
Preferred skills
Experience in dispatching/scheduling, knowledge of Innosoft software, Class B driver's license
Responsibilities
Effective and economical scheduling of service technicians using Innosoft, preparing deployments in collaboration with sales, prioritizing and scheduling installation jobs, coordinating and communicating with customers in the DACH region, administrative follow-up of completed installations, managing tools and equipment, communicating with partner firms for additional personnel coverage, acting as the interface between installation staff and technical sales
Seniority
Mid-level, experienced professional