Department Coordinator/Dispatcher
Core
Coordinate field employees and manage service scheduling for commercial, industrial, and residential door, docking, and security products.
Role type
Operations coordinator / Dispatcher
Builds
Service schedules and work orders for field technicians
Domain
Commercial/Industrial door and security product distribution and maintenance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Scheduling, job ticket management, report generation, billing documentation, service quote assistance, technical troubleshooting support, inventory coordination
Preferred skills
Microsoft Office Suite
Responsibilities
Schedule technicians to customer job sites, manage job tickets and open schedules, run department reports, assist with billing paperwork, create service tickets, collaborate with estimating team, support field techs with troubleshooting, provide work orders to warehouse
Seniority
Entry-level to Mid-level, hands-on operational support