Mitarbeiter Kundenservice / ADAC Inbound (m/w/d) / 75 % Homeoffice und 25 % Büro
Hybrid · Germany
Core
Inbound customer service and support for mobility, car rental, and emergency services.
Role type
Customer service representative (inbound)
Builds
Customer support for ADAC mobility and emergency services
Domain
Automotive / Mobility / Emergency services
Deliverable
client delivery
Required skills
German (C1), English (A2), PC proficiency, shift work readiness
Responsibilities
Telephone customer care and consultation, handling inquiries about mobility and car rental, coordinating emergency calls, documenting customer requests in the system, solution-oriented request handling