Technical Architect - ServiceNow
Core
Design and implement scalable ServiceNow solutions, including platform architecture, integrations, archiving strategies, and platform health for a financial services firm.
Role type
Senior Technical Architect (ServiceNow)
Builds
End-to-end technical solutions on ServiceNow, integrations with external systems, and platform health improvements.
Domain
Financial services + Enterprise Service Management (ITSM)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ServiceNow architecture, JavaScript, HTML, CSS, ServiceNow automation (Flows, Playbooks, Integration Hub), low-code/no-code, vendor management, security compliance, data archiving strategies
Preferred skills
ServiceNow Certified Technical Architect, ITSM/HR Professional Suite, Certified Implementation Specialist, Certified Application Developer, multi-product ServiceNow experience, financial services industry experience
Technologies
ServiceNow, JavaScript, HTML, CSS, ITSM
Responsibilities
Provide architectural leadership for the ServiceNow platform, design end-to-end technical solutions, oversee vendors and third-party partners, lead architecture reviews, design integration approaches, define data archiving strategies, mentor team members, ensure security and regulatory compliance
Seniority
Senior, hands-on IC with strategic oversight
