Senior ServiceNow Architect
Core
Senior ServiceNow Architect designing and implementing enterprise technology solutions for service management, workflow automation, and system architecture.
Role type
Senior IC ServiceNow Architect (Enterprise Architecture)
Builds
Enterprise service management solutions, Service Portal, Catalogs, HR, CSM, GRC solutions, and workflow automation
Domain
IT Service Management / Enterprise Architecture
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ServiceNow enterprise systems architecture, Service Portal design, Catalogs configuration, HR service delivery, CSM implementation, GRC solutions, workflow automation, enterprise solution governance, risk assessment, vendor management, regulatory compliance design
Preferred skills
Regulated environment experience, emerging technology trend evaluation, multi-year roadmap planning
Technologies
ServiceNow, Service Portal, Catalogs, HR, CSM, GRC
Responsibilities
Develop discipline strategy aligned with functional goals and business objectives; Provide architectural leadership and design guidance for enterprise service management and ServiceNow solutions; Ensure quality and effectiveness of major initiatives through sound architectural design and risk mitigation; Partner with stakeholders to translate requirements into scalable technology solutions; Review and evaluate solution options and integrations for enterprise impact and security; Mentor team members and share architectural best practices; Identify and incorporate emerging technology trends into architectural planning; Manage relationships with vendors and partners; Ensure adherence to corporate policies regarding security, compliance, and data protection; Contribute to multi-year roadmaps and project plans.
Seniority
Senior, hands-on IC with strategic leadership