Senior ServiceNow Architect
Core
Designing and implementing enterprise technology solutions, specifically ServiceNow architectures, to enable product and service delivery.
Role type
Senior ServiceNow Architect (Technical Leader)
Builds
Enterprise service management, Service Portal, Catalogs, HR, CSM, GRC solutions, and workflow automation
Domain
IT Service Management / Enterprise Architecture
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ServiceNow enterprise systems architecture, ServiceNow solution design, enterprise service management, Service Portal, Catalogs, HR, CSM, GRC, workflow automation, regulated environment experience, security and compliance, solution evaluation, architectural governance
Preferred skills
Mentoring, advising, emerging technology trend identification, vendor relationship management, multi-year roadmap planning
Technologies
ServiceNow, Service Portal, Catalogs, HR, CSM, GRC
Responsibilities
Develop discipline strategy aligned with functional goals, provide architectural leadership for enterprise solutions, ensure quality through risk assessment, partner with stakeholders to translate requirements, evaluate solution options and integrations, mentor team members, identify emerging technology trends, manage vendor relationships, ensure adherence to security and compliance policies, contribute to multi-year roadmaps
Seniority
Senior, hands-on IC with strategic leadership