Customer Service Specialist (m/w/d) Healthcare
Hybrid
Core
Handling customer inquiries, order processing, and logistics for hygiene and incontinence products in the healthcare sector.
Role type
Customer Service Specialist
Builds
Order fulfillment and customer support for clinics and care facilities
Domain
Healthcare / Consumer Goods
Deliverable
client delivery
Required skills
MS Office (Excel), SAP, German (fluent), English (fluent), order management, customer communication, process optimization
Responsibilities
Answering customer questions about products and orders, processing orders and returns, acting as a liaison between customers and internal departments, representing the company at trade fairs and congresses