Tysktalande kundtjänstmedarbetare till Convini
Core
Providing first-class customer service to Convini's German and Swedish markets via email, chat, and phone, while handling administrative and operational tasks.
Role type
Customer Service Representative
Builds
Customer support for smart meal stores and coffee solutions
Domain
Retail / Food & Beverage
Deliverable
client delivery
Required skills
German (fluent), Swedish (fluent), English (fluent), customer service experience, system proficiency, administrative task management
Responsibilities
Handling incoming customer inquiries via email, chat, and phone; Managing customer account-related issues (B2B & B2C); Maintaining common office areas and showrooms; Ensuring office supplies are ordered and available
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