Finsktalande kundservicemedarbetare till medicinteknikföretag!
Core
Link between client, hospitals, and pharmacies in the Finnish market, managing order flow and customer communication for medical technology products.
Role type
Customer service associate (B2B order management)
Builds
Order processing and customer support for medical technology clients
Domain
Medical technology / Healthcare logistics
Deliverable
client delivery
Required skills
Fluent Finnish (spoken and written), English (spoken and written), Microsoft Office suite proficiency, CRM system familiarity, order administration, B2B communication
Preferred skills
Swedish language skills, Salesforce experience, order handling experience, Excel table management
Responsibilities
Handle incoming and outgoing customer contacts via phone and email, Administer orders in Salesforce and JDE systems, Communicate daily with distributors and transporters in Finland and other countries, Process invoicing and handle credit notes and discounts, Provide support to customers in Finland and colleagues in Sweden and Norway with order placement, Ensure high quality in order management focusing on patient needs