US Application Architect - Customer Experience Transformation
Core
Design end-to-end solutions for developing and deploying interactive web and mobile applications across platforms.
Role type
Senior IC application architect (customer experience)
Builds
Interactive web and mobile applications
Domain
Customer Experience (CX) / Contact Center as a Service (CCaaS)
Required skills
Genesys Cloud CX architecture, CCaaS architecture, systems integration, software architecture, front-end development, back-end development, content management systems, cloud infrastructure, containerization, Linux
Technologies
Genesys Cloud, CCaaS, Backbase, Docker, Kubernetes, Linux
Responsibilities
Design end-to-end solutions for developing and deploying interactive web and mobile applications across platforms, Ensure applications deliver optimal performance, availability, and scalability, Maintain the functional interface to application infrastructure
Seniority
Senior, hands-on IC
