Sr. Software Dev Engineer, Amazon Connect
Core
Building AI-powered cloud-based contact center solutions that transform customer service experiences using AWS services.
Role type
Senior Software Development Engineer (Full Stack)
Builds
Scalable, resilient contact center systems and features for AWS customers
Domain
Cloud Computing / Customer Experience / AI
Deliverable
production ML models | product features
Required skills
Computer science fundamentals, Full-stack development, Microservices architecture, System design and scaling, Mentoring technical teams, Data-driven decision making
Preferred skills
Full software development life cycle experience, Architecture and design of new systems, Open-source library usage
Technologies
React, AWS Lambda, Amazon S3, Amazon Kinesis, Amazon Lex, Amazon Polly, MicroServices
Responsibilities
Design and deliver scalable systems, Own code end-to-end from design to development, Solve complex engineering and algorithmic problems, Work across the full stack, Mentor junior engineers
Seniority
Senior, hands-on IC with leadership responsibilities