AI Senior Technical Consultant (ServiceNow AI)
Core
Lead end-to-end development of AI-enabled solutions and agentic automation workflows on the ServiceNow platform for enterprise clients.
Role type
Senior IC ServiceNow AI Technical Consultant
Builds
Secure, scalable AI solutions, AI agents, and enterprise workflow automation on ServiceNow
Domain
Enterprise IT / ServiceNow Platform / Generative AI
Deliverable
production ML models | product features
Required skills
ServiceNow platform engineering, scripting, Flow Designer, AI agent configuration, ServiceNow modules (ITSM, ITOM, ITAM, SecOps, CSM, HRSD, SPM, ESM), agentic AI workflows, LLMs, prompt engineering, API integrations, enterprise data platforms, technical leadership, mentoring
Preferred skills
Experience with Now Assist, Predictive Intelligence, AI Search, responsible AI governance, cross-platform integrations
Technologies
ServiceNow, Flow Designer, LLMs, Agentic AI, Now Assist, Predictive Intelligence, AI Search
Responsibilities
Lead development of AI-enabled ServiceNow solutions, guide technical delivery and mentor consultants, translate business needs into intelligent automation, build AI workflows, develop integrations with enterprise systems, communicate project status and risks
Seniority
Senior, hands-on IC with leadership responsibilities
