Senior Software Engineer – ServiceNow-1
Core
Designing and developing ServiceNow HRSD solutions and optimizing Employee Center Pro to deliver personalized employee experiences in global enterprise environments.
Role type
Senior ServiceNow Developer (HRSD & EC Pro)
Builds
HRSD solutions, Case Management, Employee Service Center, Knowledge Management, and Lifecycle Events
Domain
Enterprise HR Technology / ServiceNow Platform
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
ServiceNow HRSD modules, Employee Center Pro (EC Pro), JavaScript (OOP), REST/SOAP/PowerShell integrations, performance optimization, root cause analysis, agile project management, AI tool application
Preferred skills
Full-stack development, ITIL Foundation, project management certification, AI ServiceNow platform capabilities (NowAssist)
Technologies
ServiceNow, JavaScript, REST, SOAP, PowerShell, NowAssist
Responsibilities
Implement and operate supported solutions within the DevOps team, develop high-quality sustainable solutions across the product lifecycle, ensure security of products and solutions, collaborate across teams and products, design and develop HRSD solutions, implement and optimize Employee Center Pro, translate complex global HR business requirements into scalable ServiceNow solutions, configure and extend HR workflows and integrations, ensure seamless integration of HRSD with enterprise systems, drive continuous improvement of HR processes and self-service capabilities, apply AI tools to improve developer productivity, leverage ServiceNow platform AI capabilities, identify and implement AI-driven use cases in HRSD, contribute to best practices for responsible AI usage
Seniority
Senior, hands-on IC