售后技术支持 TAM（J106553）
Core
Account-level technical support lead for Baidu Private Cloud, responsible for customer satisfaction, IT architecture planning, and incident management for enterprise financial clients.
Role type
Senior IC Technical Account Manager (Cloud Infrastructure & AI)
Builds
Cloud platforms, AI Agent/Skill capabilities, and operational support processes for enterprise clients
Domain
Cloud Computing, Enterprise IT, Financial Services
Deliverable
production ML models
Required skills
Cloud platform architecture, Nginx, Rds, Redis, Mysql, K8S, Python, Shell scripting, Incident response, Team management, Documentation, Presentation, Technical training
Preferred skills
Xinchuang (local innovation) hardware/software solutions, AI Agent and Skill development experience
