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Principal Technical Account Manager (ISV), ANZ Enterprise Support

Sydney, New South Wales, Australia💼 Full-time🗓 2026-08-13 → 2026-09-26

Core

Principal technical advisor and 'voice of the customer' for large Fortune 500 and multi-national organizations, helping them gain value from AWS across AI, Compute, Storage, Database, Data Analytics, Networking, and Serverless.

Role type

Principal Technical Account Manager (IC)

Builds

Cloud solutions and operational support strategies for enterprise customers

Domain

Cloud computing / Enterprise IT

Deliverable

client delivery

Required skills

Distributed systems architecture, IT transformation leadership, enterprise-scale solution operations, executive strategy influence, technical troubleshooting across AI/Compute/Storage/Networking/CDN/Databases/DevOps/Big Data/Security/Apps

Preferred skills

Senior leadership support, AWS Professional certification, large-scale project management, information security and risk management, public white paper authoring

Technologies

AWS (AI, Compute, Storage, Database, Data Analytics, Networking, Serverless, CDN, DevOps, Big Data, Security)

Responsibilities

Develop and execute operational support strategies, explain transformational concepts to executives, mentor colleagues, keep technical skills current, educate cloud solutions experts, build understanding of enterprise technology adoption, solve customer issues while teaching optimization

Seniority

Principal, hands-on IC with strategic influence

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