Telefonischer Kundenberater (m/w/d) Medizinprodukte
Core
Provide telephone-based customer support for medical devices, specifically home alarm systems and care aids, assisting patients and relatives with inquiries and benefit applications.
Role type
Customer service representative (medical devices)
Builds
Customer support services for home alarm systems and care aids
Domain
Healthcare / Medical devices
Deliverable
client delivery
Required skills
Telephone communication, solution-oriented problem solving, data management, computer literacy
Preferred skills
Experience in the care industry, empathy
Technologies
GPC systems
Responsibilities
Handle customer inquiries regarding home alarm systems and care aids, correspond with patients and relatives, explain online care courses, update customer data
Seniority
Entry-level to Mid-level