Bürokaufmann, IT Consultant - Kundenbetreuung (m/w/d)
Core
First point of contact for customers via phone/email, managing IT applications for occupational health and safety, coordinating external partners, and planning IT projects.
Role type
IT Consultant (Customer Support & Operations)
Builds
IT applications for occupational health and safety, customer support workflows
Domain
Occupational health and safety / IT consulting
Required skills
Customer service, IT application management, project planning, system analysis, stakeholder coordination, user training, ERP integration
Preferred skills
Analytical thinking, proactive problem solving, self-management
Technologies
ERP systems, third-party integrations, internal software platforms
Responsibilities
Handle customer inquiries via phone and email, operate and develop IT applications, coordinate external consulting partners, plan and execute IT projects, train key users, manage ERP-third-party system interfaces
Seniority
Entry-level / Career switcher