IT Support Associate
Core
Install, maintain, and troubleshoot IT equipment and support technical operations inside Amazon facilities.
Role type
IT Support Associate
Builds
IT support services for Amazon Operations facilities
Domain
Logistics / E-commerce / IT Infrastructure
Deliverable
infrastructure
Required skills
Windows, Mac, Linux operating systems, network support, hardware installation, customer service, equipment handling
Preferred skills
CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Red Hat), AWS
Technologies
AWS, Cisco, Linux, Windows, Cloud
Responsibilities
Install, maintain, and troubleshoot IT equipment; handle support requests and procedures across the network; train and onboard new hires; support customers across multiple buildings and remote users
Seniority
Entry-level to Mid-level
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