Manager III, Corporate Infrastructure and Edge Systems, Shopbop and Zappos
Core
Lead a distributed team of 8–10 engineers to manage IT infrastructure, network systems, and edge optimization for Zappos and Shopbop e-commerce brands.
Role type
Manager III, Corporate Infrastructure and Edge Systems
Builds
Reliable IT infrastructure, network systems, and edge services for corporate offices and studio production environments.
Domain
E-commerce / Retail / IT Infrastructure
Deliverable
infrastructure
Required skills
Team leadership and development, network infrastructure management, cloud services strategy, incident management, change management, AWS/cloud technologies, site expansion and technology migration, automation and tooling development, audio/visual systems management, asset inventory management.
Preferred skills
IT best practice frameworks (ITIL, COBIT), highly available internet systems operations, scripting (Python, PowerShell), e-commerce or retail experience, device technologies and firmware debugging, systems and network administration (Linux/Windows, DNS, BGP, VPN), programming (Node.JS, Java, Ruby, C#, Python, PHP), physical infrastructure installations, Active Directory and Windows Server management, Data & AI technologies, Atlassian product suite.
Technologies
AWS, Cisco, Active Directory, ADFS, Jira, Confluence, Python, PowerShell, Node.JS, Java, Ruby, C#, PHP
Responsibilities
Hire, onboard, mentor, and develop a distributed team of IT professionals; establish performance standards, KPIs, and SLAs; own network infrastructure and server environments to ensure 99.99% uptime; manage end-to-end incident response and post-incident reviews; lead network and IT site expansions and technology migrations; drive adoption of AI-powered tools and automation; conduct regular site visits to assess infrastructure health.
Seniority
Manager III, hands-on leadership with team management
