IT Operations Coordinator
Core
Coordinate daily IT operations, manage hardware/software inventories, and support network equipment and user devices across multiple offices.
Role type
IT Operations Coordinator
Builds
IT asset inventories, lifecycle records, and repeatable operational processes
Domain
IT Operations / Systems Administration
Required skills
IT operations, systems administration, technical support, vendor coordination, user onboarding/offboarding, inventory management, process improvement
Preferred skills
CompTIA A+/Network+/Security+, Cisco CMSS/CCST/CCNA, Microsoft 365 Fundamentals/Endpoint Administrator, CSAM/CAMP
Technologies
Azure, Cisco, Microsoft 365, Office 365, Entra ID, RingCentral, Meraki, VoIP
Responsibilities
Maintain and support network equipment and user devices using remote management tools; Administer the VoIP phone system; Help administer Microsoft 365, Entra ID, Azure, and other SaaS applications; Keep company IT asset inventories and lifecycle records accurate; Coordinate procurement, deployment, and repair of IT assets; Track software and internet service providers, subscriptions, and licenses; Manage software change requests, renewals, and account consolidations; Create and monitor managed service provider tickets; Coordinate IT onboarding and offboarding with Human Resources; Document and improve repeatable processes
Seniority
Mid-level, hands-on IC
