Senior Manager, Sales Operations
Core
Manage the Commercial Sales Operations department, driving strategy and execution of sales support work including automating key systems and processes to optimize the sales team's time.
Role type
Senior Manager, Sales Operations
Builds
Efficient sales enablement processes, automated Salesforce workflows, and integrated sales technology stacks.
Domain
Telecommunications / Internet Service Provider
Required skills
Salesforce administration and automation, process improvement, stakeholder management, project management, team leadership, data management
Preferred skills
Bachelor's degree in Business Administration or Information Systems, Salesforce Administrator certification
Technologies
Salesforce, AI tools, IT systems
Responsibilities
Design and maintain sales enablement processes and systems; manage Salesforce platform and vendor relationships; analyze workflows for improvements; hire, onboard, and train sales operations team members; coordinate with IT and cross-functional teams; report on key sales metrics.
Seniority
Senior, hands-on IC with management responsibilities