IT Support Specialist
Core
Provide onsite and remote IT support for employees and internal meetings, focusing on audio-visual systems, desktop management, and helpdesk operations.
Role type
IT Support Specialist
Builds
Internal meeting AV setups, deployed laptops/desktops, and resolved end-user IT issues
Domain
Corporate IT / Audio-Visual Systems
Required skills
Networking fundamentals, AV system support, Apple device management, Windows desktop management, Ticketing systems (ITIL/Confluence)
Preferred skills
Mobile device management tools (JAMF, NinjaOne, AirWatch), Chrome device management, Google Meet/Zoom/Teams administration
Technologies
Confluence, JAMF, NinjaOne, AirWatch, Windows, Chrome, Google Meet, Zoom, Teams
Responsibilities
Set up audio-visual equipment for meetings; Support employees with AV systems and conferencing tools; Image and deploy laptops/desktops using MDM tools; Respond to helpdesk requests; Manage hardware/software inventory
Seniority
Mid-level, hands-on IC
