IT Audiovisual Operations Engineer
Core
Administer and troubleshoot conference room AV, video conferencing, background music, and digital signage systems while acting as a technical bridge between support vendors and engineering teams.
Role type
Senior IC ITAV Operations Engineer
Builds
Reliable conference room AV and video conferencing infrastructure for OpenAI employees
Domain
Enterprise ITAV / Workplace Technology
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
enterprise AV system implementation, video conferencing platform administration, vendor escalation management, enterprise networking (IP, VLANs, DNS, DHCP), AV over IP (Q-LAN, Dante, NDI), Q-SYS ecosystem configuration, basic scripting (Bash, Lua, Python, JavaScript), IT ticketing systems
Preferred skills
AI and agentic workflow automation for administrative tasks, wayfinding and room-resource integration, system migration experience
Technologies
Logitech, Cisco, QSYS, Google Meet, Zoom, Microsoft Teams, Q-LAN, Dante, NDI, Q-SYS, Bash, Lua, Python, JavaScript
Responsibilities
Set up, configure, and maintain conference room AV and video conferencing systems; resolve vendor escalations requiring internal access; manage installation and commissioning for office builds and moves; execute software updates and equipment replacements; validate operational readiness for new systems; investigate recurring failures and implement lasting improvements; maintain runbooks and train vendors; build and improve AI workflows for repeatable administration.
Seniority
Senior, hands-on IC
