Marketing Specialist - Loyalty
Core
CRM Coordinator supporting delivery of CRM programs, data analysis, reporting, and marketing automation projects for Kogan's stores and brands.
Role type
CRM Coordinator (Loyalty & Performance Marketing)
Builds
CRM programs, Giveaways program, Kogan First initiatives, dashboards, and reporting.
Domain
eCommerce / Retail
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
CRM and lifecycle marketing, project management, data analysis, QA auditing, stakeholder briefing, multitasking, AI tool utilization
Preferred skills
Experience in Retail or eCommerce, SQL reporting, marketing automation
Technologies
Salesforce Marketing Cloud, SQL, dashboards, spreadsheets
Responsibilities
Support scoping, briefing, delivery, and reporting of Kogan First projects; Own end-to-end delivery of the Giveaways program; Run weekly Giveaways WIP meetings; Ensure cross-team alignment on giveaways projects; Deliver monthly Kogan First reporting and monitor key KPIs; Perform QA testing and auditing of new FIRST processes, dashboards, and projects; Work with Engineering on the Kogan First roadmap and with external legal advisors.
Seniority
Mid-level, hands-on IC
