CareerPlan
Gold Coast, QueenslandFull-time2026-09-29 → 2026-10-20
No visa sponsorshipCitizens or permanent residents only

Core

Lead daily front office operations and guest services for a new AC Hotel by Marriott during pre-opening.

Role type

Pre-opening Duty Manager (Front Office)

Builds

Front Office team, guest check-in/check-out processes, and lobby service standards

Domain

Hospitality / Hotel Management

Required skills

Front Office operations, team leadership, guest experience management, shift management, recruitment and onboarding, compliance, cash handling

Preferred skills

Marriott experience, hospitality degree or tertiary qualification

Responsibilities

Support the Front Office Manager in leading daily operations; coach and mentor associates; act as key point of contact for guests; resolve guest concerns; monitor performance against goals; establish pre-opening systems and processes.

Seniority

Mid-level, hands-on IC