Account Manager
Core
Manage Travel Risk Rating client relationships and revenue growth in Australia and New Zealand, ensuring cohesive client management and service delivery.
Role type
Account Manager
Builds
Client retention and new business opportunities for Travel Risk Rating
Domain
Travel insurance and risk management
Deliverable
client delivery
Required skills
client relationship management, contract management, cross-selling, stakeholder engagement, data analysis, CRM utilization, market trend analysis
Preferred skills
travel insurance industry experience, presentation skills, commercial acumen
Technologies
Salesforce.com
Responsibilities
Manage existing client base in Australia and New Zealand; onboard new clients and prepare service agreements; meet contractual obligations; identify new business opportunities and cross-sell capabilities; liaise with local and international colleagues; monitor market demands and competitor capabilities; manage client contracts and identify risks; utilize Salesforce for account information; collaborate with marketing team on regional strategy.
Seniority
Mid-level, hands-on IC