CareerPlan

Head of Retail Marketing

Melbourne, VictoriaFull-time2026-10-03 → 2026-10-17

Core

Lead integrated marketing and commercial capabilities to drive sustainable growth, acquisition, engagement, and retention for Life and Health Insurance customers and advisers.

Role type

Senior marketing leadership (Head of Retail Marketing)

Builds

Customer-centric marketing initiatives, demand generation programs, and commercial growth strategies for the retail portfolio.

Domain

Insurance (Life and Health) / Financial Services

Required skills

Integrated marketing strategy, demand generation, customer lifecycle management, performance marketing, commercial acumen, data analytics, stakeholder management, team leadership

Preferred skills

Experience in financial services or insurance, healthcare industry knowledge, AIA Vitality program familiarity

Technologies

CRM, digital marketing platforms, analytics tools

Responsibilities

Develop and deliver retail marketing strategy; lead acquisition and demand generation; drive customer engagement and retention; partner with advisers and distribution channels; activate brand initiatives; own marketing performance and investment decisions; lead and develop the marketing team.