Assistente de Atendimento ao Cliente (TEMPORÁRIO)
Core
Provide active and inbound customer support via email, chat, WhatsApp, video, and phone to ensure a positive learner experience.
Role type
Customer Support Specialist
Builds
Customer support interactions for an education-focused platform
Domain
Education technology
Deliverable
client delivery
Required skills
Customer service experience, customer retention experience, problem-solving, active listening, organization, empathy
Preferred skills
Startup environment experience, CRM/Omnichat/Octadesk familiarity, Spanish language proficiency
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