CUSTOMER MANAGEMENT ASSISTANT (HOURLY PAY)
Core
Provide operational support and customer service for the British Council's education and language services in Hong Kong, handling student registrations, payments, and inquiries.
Role type
Customer Management Assistant
Builds
Customer satisfaction and operational efficiency for language learning and exam services
Domain
Education / Language Services
Deliverable
client delivery
Required skills
English (fluent), Mandarin (fluent), data entry, payment processing, customer service
Responsibilities
Register and reserve students in classes, handle payments for courses and exams, respond to inbound customer calls, maintain accurate records
Seniority
Entry-level, hourly paid
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