Application Support Analyst
HybridCitizens or permanent residents only
Core
Provide functional system support and training for the National Quality Agenda IT Systems (NQAITS) to assist regulatory staff in overseeing early childhood education and care services.
Role type
Application Support Analyst (IT Systems)
Builds
NQAITS application functionality and user capability
Domain
Government regulation / Early Childhood Education
Deliverable
dashboards & analysis
Required skills
Functional IT systems support, training delivery, incident analysis, stakeholder collaboration, data extraction, documentation preparation
Responsibilities
Respond to NQAITS-related enquiries and incidents, deliver targeted training to regulatory staff, analyse system incidents and data requests, engage with staff on evolving business practices, support service and project delivery activities
Seniority
Mid-level, hands-on IC