Exams Services Support
Core
Manage exams operations, administer applications, and provide technical support to ensure smooth service delivery for the Exams business.
Role type
IT Support Specialist (Exams Services)
Builds
Exam-related applications and services
Domain
Education / IT Operations
Required skills
Troubleshooting, System Administration, ServiceNow, User Account Management, Incident Management, Stakeholder Communication
Responsibilities
Manage exams effectively, maintain and administer applications, troubleshoot basic system and network problems, set up new user accounts, manage incidents through ServiceNow, support roll-out of new applications.
Seniority
Junior to Mid-level, hands-on IC