Senior Solution Architect
Core
Lead high-impact, time-bound customer engagements to help enterprise customers adopt Atlassian's Strategy Collection (Jira Align, Talent, Focus, Rovo) as an operating model.
Role type
Senior individual contributor Solution Architect (Post-Sales)
Builds
Customer adoption patterns and operating models for Strategy Collection products
Domain
Enterprise SaaS, Portfolio Management, Strategy Execution
Deliverable
client delivery
Required skills
Executive discovery and alignment, Solution architecture, Value realization, Activation and rollout guidance, Cross-functional orchestration, Playbook ownership, Field-to-product feedback, Thought leadership, Change leadership, Enterprise operating model expertise
Preferred skills
AI and modern workflow fluency
Technologies
Jira Align, Focus, Talent, Rovo, Jira, Confluence, Atlassian Goals/Projects
Responsibilities
Lead discovery with enterprise customers to understand strategic planning and governance; Design customer-specific adoption approaches across Strategy Collection products; Define success measures and guide customers toward measurable outcomes; Partner with customers through rollout planning and governance design; Collaborate with internal teams to align expertise and remove adoption blockers; Build and refine reusable discovery frameworks and adoption plays; Translate customer patterns into actionable product feedback.
Seniority
Senior, hands-on IC
