Senior Customer Solutions Manager
Core
Guide largest and most complex AWS customers through multi-year cloud adoption journeys, ensuring cross-team collaboration to deliver outcomes.
Role type
Senior Customer Solutions Manager (Enterprise)
Builds
Customer cloud adoption roadmaps, workload migration plans, and executive briefing sessions.
Domain
Cloud computing / Enterprise IT transformation
Deliverable
client delivery
Required skills
Large-scale IT/digital transformation leadership, senior customer-facing management, executive-level communication, organizational governance, problem-solving
Preferred skills
AWS/cloud services implementation, technology and market trends, PMP, SCRUM/Agile, SAFe
Technologies
AWS cloud services
Responsibilities
Shepherd customers through operational, educational, and governance stages of AWS adoption; drive collaboration between Sales, Support, Solutions Architecture, and Professional Services; translate strategic account plans into executable actions; manage workload migrations and go-live events.
Seniority
Senior, hands-on IC