Adoption Strategist - Europe
Core
Drive adoption of AI voice and creative platforms for corporate and midmarket customers by building scalable implementation processes and enablement strategies.
Role type
Adoption Strategist (Technical SaaS)
Builds
Scalable implementation and enablement processes, adoption playbooks, self-serve content, and regional workshops/webinars.
Domain
AI / Voice AI / TTS / Conversational AI / Developer-facing products
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Building adoption programs from scratch, deep product expertise, systems thinking, automation with AI tools, data analysis, cross-functional collaboration, managing high-volume book of business
Preferred skills
Experience with voice AI, TTS, conversational AI, or developer-facing products, fluency in a 2nd European language (French, Spanish, German, Polish)
Technologies
AI tools for automation and workflows
Responsibilities
Drive adoption by building and delivering scalable implementation and enablement processes, develop deep product expertise across the ElevenLabs platform, audit customer agents prompts and configurations to identify gaps, track and drive key adoption metrics, partner with Account Management and CX to deliver targeted campaigns, engage with external implementation partners and internal teams to unify adoption strategy
Seniority
Mid-Senior, hands-on IC