Adoption Strategist - Middle East
Core
Drive adoption of ElevenLabs AI voice and creative platforms for corporate and midmarket customers by building scalable implementation processes and enablement programs.
Role type
Adoption Strategist
Builds
Scalable implementation and enablement processes, adoption playbooks, and self-serve content for high-volume customer segments.
Domain
AI / Voice AI / Conversational AI / SaaS
Deliverable
production ML models
Required skills
Building adoption programs from scratch, deep product expertise in AI platforms, systems thinking, automation with AI tools, data analysis, cross-functional partnership, managing high-volume book of business
Preferred skills
Voice AI, TTS, conversational AI, developer-facing products experience, Arabic language fluency
Technologies
AI tools, ElevenAgents, ElevenCreative
Responsibilities
Drive adoption by building and delivering scalable implementation and enablement processes; Develop deep product expertise across the ElevenLabs platform; Proactively audit customer agents prompts and configurations to identify gaps; Track and drive key adoption metrics and develop data-driven strategies; Partner with Account Management and CX to deliver targeted adoption campaigns; Engage with external implementation partners and internal teams to unify adoption strategy
Seniority
Mid-Senior, hands-on IC