Works Coordinator
Core
Coordinate and drive field staff productivity to ensure all work orders across multiple contracts are scheduled, attended, and completed within regulatory time frames for the Advanced Metering division.
Role type
Works Coordinator (Casual / Part-time)
Builds
Field service operations for utility metering contracts
Domain
Utilities / Advanced Metering
Required skills
Workforce scheduling, triage, planning, and allocation; Customer service; Data consolidation; MS Office (Word, Excel, Outlook); Regulatory compliance; Problem solving
Preferred skills
Basic technical knowledge of Electrical Metering work
Responsibilities
Manage inbound customer calls; Conduct outbound scripted calls for informed consent and access coordination; Maintain field resource leave requests; Ensure work meets contractual quality and safety requirements
Seniority
Entry-level to Mid-level, hands-on IC