SAP Customer Success Manager – Sydney
On-siteNo visa sponsorship
Core
Ensure NSW customers achieve long-term success with SAP solutions post-implementation by driving adoption, satisfaction, and growth.
Role type
Customer Success Manager (SAP)
Builds
Customer success plans, engagement roadmaps, and long-term customer value
Domain
Enterprise software / SAP / Cloud
Deliverable
client delivery
Required skills
SAP solutions expertise, post-sales consulting, account management, business acumen, stakeholder management, cloud computing knowledge
Preferred skills
S/4HANA, AMS, multi-cultural environment experience
Technologies
SAP S/4HANA, Cloud, AMS
Responsibilities
Own post-sales relationships, develop customer success plans, monitor health metrics, collaborate on renewals/upsells, act as trusted advisor, coordinate cross-functional teams, advocate for customer needs
Seniority
Mid-level, hands-on IC