Professional Services Specialist - Italian Speaking (Manila)
Core
Italian-speaking Customer Onboarding Specialist ensuring efficient data migration and platform adoption for beauty and wellness partners.
Role type
Customer Onboarding Specialist (Professional Services)
Builds
Fresha ecosystem (AI-powered OS for beauty, wellness, and self-care)
Domain
Beauty & Wellness / SaaS
Deliverable
client delivery
Required skills
Italian language proficiency, English communication, data cleaning, project coordination, HubSpot usage, Loom recording creation, stakeholder management
Preferred skills
Excel proficiency, beauty/wellness industry experience, startup/scale-up tech experience, CSV migration tool usage
Technologies
HubSpot, Loom, CSV migration tools
Responsibilities
Guide and train partners on the Fresha platform, manage partner onboarding journey and risks, clean and manipulate data sheets for migration, create training materials and task lists, support banking and KYC verification processes, collaborate across timezones
Seniority
Individual Contributor