Product Engagement Manager
Core
Lead customers from implementation through adoption and expansion, transforming how they enable and improve revenue teams using Mindtickle's AI-powered platform.
Role type
Senior Product Engagement Manager (SaaS)
Builds
Customer adoption journeys, deployment strategies, and AI-driven business outcomes for enterprise revenue teams.
Domain
SaaS / Revenue Enablement / AI
Required skills
SaaS deployment and adoption strategy, solution architecture, stakeholder management, executive storytelling, AI fluency, change management, integrations (APIs, SSO), product roadmap influence.
Preferred skills
CRM/LMS/HRIS integration experience, AI workflow automation, customer metrics (GRR, NRR, expansion), Engineering/CS degree.
Technologies
AI-powered sales platforms, APIs, SSO, CRM, LMS, HRIS, BI platforms.
Responsibilities
Lead end-to-end customer deployments from discovery to scaled usage; Own customer engagement strategies to accelerate time-to-value; Act as product strategist for strategic accounts; Demonstrate platform capabilities and AI innovations to executives; Drive AI adoption by operationalizing AI workflows; Translate requirements into scalable deployment plans and playbooks; Partner with Product teams to influence roadmap direction.
Seniority
Senior, hands-on IC
