IT Support Engineer
Core
End-to-end IT support for a global commerce company, managing onboarding/offboarding, internal services, and office infrastructure for game developers.
Role type
IT Support Engineer
Builds
Internal IT services, office network, AV/conference systems, and hardware lifecycle management for a global team.
Domain
Technology / IT Operations
Deliverable
client delivery
Required skills
Hardware and software troubleshooting, Identity and access management (IAM), Office networking, AV and conference-room systems, Vendor management, IT documentation
Preferred skills
Global or multi-office support experience, Fast-paced entrepreneurial environment experience
Technologies
Google Workspace, Atlassian, Okta, LDAP, VPN, SIP, Apple, Dell, Asus, Logitech
Responsibilities
Own end-to-end IT onboarding and offboarding; Administer core internal and external services; Act as primary on-site point of contact; Manage office IT equipment lifecycle; Own vendor relationships for IT hardware and services; Provide IT support for internal events and desk moves; Create and maintain IT documentation and runbooks.
