GDN Americas Resource Manager
Core
Strategic allocation and optimization of human capital across the Global Delivery Network, acting as a bridge between project demand and talent supply.
Role type
Senior Resource Manager (Americas region)
Builds
Optimal utilization of delivery resources and balanced project staffing
Domain
Professional Services / Software Delivery
Deliverable
dashboards & analysis
Required skills
Resource allocation, capacity planning, stakeholder management, data analysis, conflict resolution, PSA/ERP tool proficiency
Preferred skills
SDLC knowledge, PLM experience, Enterprise Software implementation familiarity, Certinia experience
Technologies
Certinia, SAP, Salesforce, Resource Management Systems
Responsibilities
Manage end-to-end staffing process for the Americas region, forecast resource demand based on pipeline, identify skill gaps and recommend upskilling, lead status meetings to review utilization metrics, negotiate and resolve resource conflicts, maintain data integrity in RM tools
Seniority
Senior, hands-on IC