Technical Account Manager
Core
Post-sales technical lead driving adoption, scaling, and self-sufficiency of advanced software solutions (Mendix, Graph Studio, AI Cloud, SAS Language Compiler) for enterprise clients.
Role type
Senior Technical Account Manager (Post-Sales)
Builds
Customer adoption plans, technical account strategies, and self-sufficient customer teams.
Domain
Enterprise Low-Code Development & AI Cloud
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Technical account planning, architectural advisory, stakeholder relationship management, orchestration & collaboration, voice-of-customer advocacy, mentoring & knowledge sharing, growth mindset, generative AI proficiency
Preferred skills
None explicitly stated
Technologies
Mendix, Graph Studio, AI Cloud, SAS Language Compiler
Responsibilities
Build trusted relationships with CIOs, CTOs, and enterprise architects; Develop and own Customer Adoption Plans; Lead technical kickoffs and enablement workshops; Prototype and lightly integrate solutions; Shape new technical use cases and identify scaling opportunities; Capture adoption insights and provide structured feedback to product teams.
Seniority
Senior, hands-on IC with strategic advisory
